FAQ

Questions people ask

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The product
What is Supe Connect?

Supe Connect is an AI-powered Agency OS and CRM built for digital marketing agencies. It brings client management, leads and sales, projects, campaigns, team coordination, reporting and AI assistance into one connected workspace.

Is Supe Connect a CRM?

It includes a CRM — the lead pipeline that tracks deals from first contact to negotiation — but it covers more than sales. It also handles delivery, campaigns, reporting and billing, which is why we describe it as an Agency OS rather than only a CRM.

What is an Agency OS?

An Agency OS is a connected operating system for running an agency: the client, sales, delivery, marketing and finance tools an agency needs, working from the same data instead of as separate disconnected apps.

What features does Supe Connect provide?

Client management, lead and sales tracking, projects and tasks, campaign and ad management, team and HR tools, reporting and analytics, an AI assistant, a client portal, and administration with role-based access. The Features page covers each in detail.

Who it's for
Who is Supe Connect for?

Digital marketing agencies, performance marketing and SEO teams, social media and creative agencies, and freelancers or small teams who sell marketing services to clients.

Is Supe Connect suitable for freelancers?

Yes. Because it's free with no per-seat pricing, a single freelancer can use the same client management, project and billing tools as a larger agency.

Can clients access Supe Connect?

Yes, through the Client Portal role. Clients can view project status, reports and invoices, and submit work requests — without visibility into your internal pipeline, margins or team data.

AI
Does Supe Connect include AI?

Yes. An AI Assistant is available throughout the workspace, and AI is built into specific tools such as the Content Studio, the social caption generator, and the SEO keyword idea generator.

What AI model does Supe Connect use?

The AI features are powered by Google Gemini.

Can the AI see all of my agency's data?

No. AI responses operate within your authenticated role, organization and permissions — the same access boundaries that apply to the rest of the workspace.

Access & teams
Can agencies manage teams in Supe Connect?

Yes. Team & HR tracks attendance, task load, KPI scores and billing rates for the team, and team chat spaces support both internal and per-client communication.

How does role-based access work?

There are three roles: Agency Admin, with full control over operations, revenue, team and settings; Team Member, scoped to assigned client projects and tasks; and Client Portal, scoped to a client's own project status, reports and invoices.

Cost & source
Is Supe Connect open source?

Yes — see the Open Source page for details on the license and how to explore the code.

Is Supe Connect really free?

Yes. There's no subscription plan, no paywalled tier and no credit card required to use it.

How do I launch Supe Connect?

Use the Launch App button in the navigation, or Launch Supe Connect buttons throughout this site — they open the live demo, pre-loaded with sample data.